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News and Notices

OMAFRACalendar of events directed to agriculture and regional economic development interests - CLICK HERE

PUBLIC SERVICE ANNOUNCEMENT - COVID-19 Vaccine Clininc with Available Appointments Help November 30 to December 5 - CLICK HERE

PUBLIC SERVICE ANNOUNCEMENT - COVID-19 Outbreak at Au Chateau Declared Over - CLICK HERE

NEWS RELEASE - New Class Order Brings Self Isolation Requriements into effect for Health Unit Region - CLICK HERE 

NEWS RELEASE - 5 to 11-Year-Olds Now Receiving COVID-19 Vaccines in Health Unit District - CLICK HERE

NEWS RELEASE - COVID-19 Outbreak at Barclay House Declared Over - CLICK HERE

West Nipissing/East Sudbury Soil and Crop Improvement Association - CLICK HERE

NEWS RELEASE - KEEP COVID-19 Out of Your Holiday Party - CLICK HERE

PUBLIC SERVICE ANNOUCEMENT - COVID-19 Vaccine Clinics to be held November 23 to 28, By Appointment or Walk-in - CLICK HERE

NEWS RELEASE - COVID 19 Outbreak Declared at St. Theresa Catholic Elementary School - CLICK HERE

NEWS RELEASE - COVID-19 Vaccines Help Prevent Severe Illness - CLICK HERE

Beware of Scam Alert during COVID-19
- April 30, 2020

 

 

 

Consumer Alert: Beware of scams during the COVID-19 emergency

 

The Ontario Energy Board (OEB) is aware of increasing efforts by scam artists attempting to take advantage of consumer uncertainty during this COVID-19 emergency. The OEB has taken steps to ensure that the power to your home or low-volume small business cannot be disconnected for non-payment by your utility until July 31, 2020.  If you receive a message, text or phone call from someone posing as a utility representative and threatening to disconnect your power, do not respond to it - contact your utility directly using the telephone number displayed on your bill. 

 

Consumer Tips:

 

  • Beware of messages with COVID-19 in the subject line and claiming to be from your utility. There have been several reports of emails, texts and websites sharing fake information about bill relief programs, refunds and alternative payment methods during the COVID-19 emergency.

 

  • Protect your personal information – Do not feel compelled to share your personal information. Your utility bill is private. It contains personal information like your account number and energy usage.

 

  • Remain vigilant and continue to use safe web browsing and email practices.  Make sure you are accessing a safe and trusted source such as the utility’s website or call centre telephone number exactly as displayed on your bill.

 

Consumers with questions or concerns about any suspicious communications claiming to be from their utility are also encouraged to contact the OEB.

o    Call (Monday - Friday, 8:30 a.m. to 5:00 p.m.): 1-877-632-2727 (toll-free within Ontario) or 416-314-2455 (within Greater Toronto  Area)

o    Text: 1-844-621-9977 (toll-free within Ontario) or 416-544-5190 (within Greater Toronto Area)

o    Email: consumerrelations@oeb.ca

 

 

Resources:

 

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