Photo by Chris Whalley


The Steps that Statistics Canada is Taking to Keep Canadians Safe During the Census
June 2 - 30, 2021

The 2021 Census is currently underway! Census collection began on May 3, 2021 and there is still time to complete the census questionnaire. This letter is to inform you of the steps that Statistics Canada is taking to protect the safety and security of all Canadians while they are undergoing enumeration.

Our goal is to conduct a “contactless” census. We anticipate that the great majority of Canadians will complete the questionnaire through our efficient, secure, and user-friendly online application. Respondents without reliable access to the Internet can also call the Census Help Line to complete their census questionnaire over the phone or request a paper questionnaire. When no response is received, Statistics Canada employees will attempt to contact Canadians by telephone. Statistics Canada employees will only conduct follow-up visits after all other methods of contacting individuals who have not responded have failed.

Enumerators visiting dwellings will follow a new no-contact protocol. Under this protocol, no interviews will be conducted inside the respondent’s dwelling and no census employee from Statistics Canada is permitted to visit or enter institutional collective dwellings, especially the dwellings housing residents who are most vulnerable to COVID-19, such as seniors’ residences. In accordance with guidelines from public health authorities, interviews will be outdoors and physically distanced and census employees will be required to wear masks, and hand sanitizer will also be provided to employees so they may frequently disinfect their hands.

As you know, census data are critical to decision makers and Canadians from coast to coast to coast. In addition to informing public policy, census data are vital for planning schools, hospitals, daycare centres, family services, public transportation, and skills training for employment. Information from the census is also used to support numerous municipal programs related to infrastructure and public transportation and are used to measure Canada’s sustainable development and environmental goals. Information from the 2021 Census will be even more crucial because it will help your community evaluate the impact of the COVID-19 pandemic and to better plan for the future.

We would appreciate your active support in helping us make the 2021 Census a success.


The Census Communications Team

Make an E-Payment
View Site Map